The auto repair industry has earned a poor reputation. Sometimes, dishonest repair shops will recommend repairs that aren’t necessary. Sometimes they don’t complete the necessary repairs correctly. You end up spending more money than you should, paying to have the vehicle repaired elsewhere and feeling distrusted by mechanics.
It is important to choose the right auto shop for your car if you require automotive repair. It is essential to find a shop that is honest and trustworthy, as well as skilled technicians who don’t compromise on the quality of work.
Here are some tips to help you find the most trustworthy and honest auto repair shop in Edmonton.
Ask for referrals from people that you trust.
The best way to find a reliable mechanic is through word of mouth. Ask your friends, family, and colleagues for recommendations on Edmonton auto repair shops. Chances are, if they had positive experiences with the shop, you will too.
See consumer reviews.
If you don’t have any recommendations, online reviews can help you choose an auto shop. You can get a sense of the experience of previous customers. Check out customer reviews on Revolution Motors.
For proper certification, check.
Alberta’s Alberta Motor Vehicle Industry Council (AMVIC) must license all automotive repair shops. This council ensures that certified shops adhere to industry standards. To be certified, at least one technician must hold a trade certificate.
If a shop is not certified by the AMVIC, walk away.
Ask if they’re a member of the Better Business Bureau.
Verify that the shop is a member the Better Business Bureau. This indicates that they are open to being held responsible for the service and work they do. The BBB ranks auto repair shops high in the list of common complaints. If the shop you are enquiring about has done something questionable, you can read about it here.
Keep in mind that not every business or individual is perfect. Sometimes even the most skilled auto repair shop can make mistakes. Integrity or lack thereof can be shown in how they handle these mistakes. Check to see if the shop addressed the complaint. If the business has responded to the customer’s complaint and offered a solution, it is likely that they are trustworthy to correct any errors.
Are they willing to offer warranties?
A warning sign is if an auto repair shop does not offer any guarantee on their work. Revolution Motors offers a Customer Service Program, which includes a 5-year warranty of materials and workmanship. We stand behind all work done on your vehicle.
